FREE PDF QUIZ NEWEST ITIL - EXAM TOPICS ITIL-4-FOUNDATION PDF

Free PDF Quiz Newest ITIL - Exam Topics ITIL-4-Foundation Pdf

Free PDF Quiz Newest ITIL - Exam Topics ITIL-4-Foundation Pdf

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Tags: Exam Topics ITIL-4-Foundation Pdf, Valid ITIL-4-Foundation Exam Prep, ITIL-4-Foundation Valid Exam Forum, ITIL-4-Foundation Pdf Torrent, ITIL-4-Foundation Mock Exam

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ITIL 4 Foundation exam is ideal for IT professionals who are looking to improve their knowledge of ITIL and want to demonstrate their understanding of the key concepts and principles. ITIL 4 Foundation Exam certification is also suitable for IT managers and executives who are responsible for IT service management and want to ensure that their organization is following best practices.

ITIL 4 Foundation certification is essential for individuals who want to build a career in IT service management. It is a globally recognized certification that demonstrates the candidate's knowledge and skills in IT service management frameworks and best practices. ITIL 4 Foundation Exam certification helps professionals to gain a competitive edge in the job market and increase their career opportunities. The ITIL 4 Foundation certification is also a prerequisite for higher-level ITIL certifications such as ITIL 4 Managing Professional and ITIL 4 Strategic Leader.

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Valid ITIL ITIL-4-Foundation Exam Prep | ITIL-4-Foundation Valid Exam Forum

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ITIL 4 Foundation Exam Sample Questions (Q506-Q511):

NEW QUESTION # 506
What is an IT asset?

  • A. The removal of anything that could have a direct or indirect effect on services
  • B. Any component that needs to be managed in order to deliver a service
  • C. Any financially valuable component that can contribute to delivery of an IT product or service
  • D. A request from a user mat initiates a service action

Answer: C


NEW QUESTION # 507
Which practice minimizes the impact on normal service operation by managing resources in response to unplanned reductions in service quality?

  • A. Incident management
  • B. Change enablement
  • C. Service level management
  • D. Continual improvement

Answer: A


NEW QUESTION # 508
Which is one of the MAIN concerns of the 'design and transition' value chain activity?

  • A. Understanding the organization's vision
  • B. Ensuring service components are available
  • C. Understanding stakeholder needs
  • D. Meeting stakeholder expectations

Answer: D

Explanation:
The purpose of 'obtain/build' value chain activity is "to ensure that service components are available when and where they are needed, and meet agreed specifications." Service components for 'deliver and support' and service components for design and transition are key outputs of 'obtain/build' value chain activity.


NEW QUESTION # 509
Which of the following statements about change authorization is CORRECT?

  • A. Every time a standard change is requested a change authority is assigned
  • B. The change type and model is the basis for assigning the change authority
  • C. The technician making an emergency change can authorize such changes
  • D. Ensuring that changes are authorized after their deployment is done by the change authority

Answer: B

Explanation:
The change enablement practice maximizes the number of successful service and product changes by ensuring that risks have been properly assessed, authorized, and managed within a schedule1. Change authorization is the activity of verifying that a proposed change is desirable, viable, and achievable before committing to its implementation2. The change type (standard, normal, or emergency) and model (a predefined approach for handling a specific type of change) is the basis for assigning the change authority (the role that can authorize a change)2. The other statements are incorrect because:
A standard change is a low-risk, pre-authorized change that follows an agreed procedure and does not require authorization at the point of implementation2.
An emergency change is a high-priority change that must be implemented as soon as possible to resolve an incident or implement a security patch2. An emergency change must be authorized by an emergency change authority (ECA), which is usually a subset of the normal change authority (CAB)2.
Ensuring that changes are authorized before their deployment is done by the change enabler (the role that coordinates all aspects of a change)2. Reference: ITIL Foundation - ITIL 4 Edition, page 16; ITIL 4 - A Pocket Guide, page 39; ITIL 4 Practice Guide: Change Enablement, page 7.


NEW QUESTION # 510
Which does the ITIL service value system discourage?

  • A. Interfaces among practices
  • B. Organizational agility
  • C. Coordinated authorities and responsibilities
  • D. Organizational silos

Answer: D

Explanation:
Explanation
Architecture of the ITIL SVS specifically enables flexibility and discourages siloed working. This is because the service value chain and practices do not form a fixed, rigid structure, but rather they can be combined in multiple value streams to address the needs of the organization in a variety of scenarios, with open flow of communication across the many interfaces.
Reference: https://www.bmc.com/blogs/itil-service-value-system/


NEW QUESTION # 511
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