AUTHORITATIVE CERTIFIED-BUSINESS-ANALYST EXAM GUIDE MATERIALS PROVIDE PREFECT ASSISTANCE IN CERTIFIED-BUSINESS-ANALYST PREPARATION

Authoritative Certified-Business-Analyst Exam Guide Materials Provide Prefect Assistance in Certified-Business-Analyst Preparation

Authoritative Certified-Business-Analyst Exam Guide Materials Provide Prefect Assistance in Certified-Business-Analyst Preparation

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Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is designed to test the skills required to work as a business analyst within the Salesforce ecosystem. Salesforce Certified Business Analyst Exam certification exam covers various aspects of Salesforce, including data modeling, user interface design, and report creation. Salesforce Certified Business Analyst Exam certification also assesses one's ability to analyze business requirements, create technical designs, and manage Salesforce implementations.

Achieving the Salesforce Certified Business Analyst certification is a key milestone for professionals who wish to advance their careers in the field of business analysis. Salesforce Certified Business Analyst Exam certification demonstrates to employers that an individual has the skills and knowledge needed to leverage the Salesforce platform to drive business success. It also provides access to a network of certified professionals and resources that can help individuals continue to expand their knowledge and expertise.

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Salesforce Certified Business Analyst certification exam is an excellent opportunity for professionals who want to validate their skills and knowledge in Salesforce and business analysis. Salesforce Certified Business Analyst Exam certification is a globally recognized credential that can help you take your career to the next level. With the right preparation and dedication, you can pass the exam and earn your certification, opening up new opportunities for growth and success.

Salesforce Certified Business Analyst Exam Sample Questions (Q111-Q116):

NEW QUESTION # 111
The project manager for Universal Container tells the business analyst (BA) that the developers on the team are having trouble understanding what to build because the acceptance criteria for the Sales Cloud user stories are confusing.
How should the BA respond to the feedback effectively?

  • A. Recommend additional training resources.
  • B. Confirm that best practices are being followed.
  • C. Ask for specific examples to review.

Answer: C

Explanation:
This answer states that asking for specific examples to review is how the BA should respond to feedback from UC's project manager who tells the BA that the developers on the team are having trouble understanding what to build because the acceptance criteria for the Sales Cloud user stories are confusing. Asking for specific examples to review means that the BA requests the project manager or the developers to provide concrete instances or scenarios of where and how the acceptance criteria for the Sales Cloud user stories are confusing, such as ambiguous, inconsistent, or incomplete acceptance criteria. Asking for specific examples to review is how the BA should respond to feedback from UC's project manager because it helps the BA to clarify and verify the feedback, and to revise and update the acceptance criteria accordingly. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder


NEW QUESTION # 112
A business analyst (BA) is preparing for user acceptance testing for case management scenarios in Service Cloud.
What should the BA do to help prevent gaps from being discovered after go live?

  • A. Streamline testing by limiting the number of testers involved.
  • B. Focus more on happy path testing and less on edge case testing.
  • C. Write test scripts that reflect real life and cover the requirements.

Answer: C


NEW QUESTION # 113
Sales managers at Northern Trail Outfitters (NTO) have received feedback from sales reps that record pages are slow and often take longer to load when using the app on the phone. The business analyst (BA) has been asked to evaluate NTO's org to find out which pages are the slowest to load when using the app on the phone.
What is the first step the BA should take to help resolve the issue?

  • A. Create a new page layout for the phone.
  • B. Confirm steps to reproduce the issue.
  • C. Use performance analyzer to view the assessment.

Answer: C


NEW QUESTION # 114
Universal Containers wants to streamline a complex business process. The business analyst (BA) assigned to the Service Cloud project is creating a business process map of the existing process. The BA is having difficulty documenting the process because there is disagreement among the stakeholders about the steps that are being followed.
Which recommendation should the BA make to help the stakeholders reach agreement about the process?

  • A. Focus on the inputs and outcomes of the current process
  • B. Refer to the Responsible, Accountable, Consulted, informed (RACI) chart to determine who is accountable.
  • C. Brainstorm ideas to make the process more efficient.

Answer: A

Explanation:
This answer suggests focusing on the inputs and outcomes of the current process as a recommendation that the BA should make to help the stakeholders reach agreement about the process after creating a business process map of the existing process for streamlining a complex business process at Universal Containers.
Inputs are the resources or information that are needed to start or perform a process. Outcomes are the results or outputs that are produced or delivered by a process. Focusing on the inputs and outcomes of the current process can help the BA to identify and align what is required and expected from each stakeholder involved in the process, and to resolve any discrepancies or conflicts among them. References: https://trailhead.salesforce.
com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-process-mapping-to-understand- your-business


NEW QUESTION # 115
Universal Container (CU) has brought in a business analyst to help implement an expensive AppExchange product in its Salesforce org to optimize the sales pipeline. The BA is free to speak to anyone at UC to gather the information they need to ensure success. The BA decides to speak to the stakeholders who are most impacted.
Which key stakeholder should the BA speak to first?

  • A. IT leaders
  • B. Sales Users
  • C. VP of sales

Answer: C

Explanation:
Explanation
The key stakeholder that the BA should speak to first is the VP of sales. The VP of sales is the executive sponsor of the project, who has the authority, influence, and budget to approve or reject the project. The VP of sales also has a high level of interest in the project outcome, as it directly affects their business objectives and performance. The BA should speak to the VP of sales first to understand their vision, goals, expectations, priorities, preferences, assumptions, risks, and constraints for the project. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-stakeholder-management/identify-sta


NEW QUESTION # 116
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